Returns & Exchanges

Due to the perishable nature of our raw, handcrafted snacks, we are unable to accept returns; however, your satisfaction is our priority and we will gladly address any issues with damaged or incorrect orders. Please contact our support team within 48 hours of delivery to initiate a resolution.

Return Process

• 1.
  Inspect Your Delivery

  Upon receiving your Raw Bites, immediately check the packaging and contents for any signs of damage or discrepancies from your order.

• 2.
  Document the Issue

  Take clear photographs of the product and the shipping label if you received an incorrect item or if the package arrived compromised.

• 3.
  Contact Support

  Email our team at [email protected] with your order number and the photos attached to request a replacement or store credit.

• 4.
  Resolution Process

  Our team will review your claim within 2 business days and, if approved, will issue a refund to your original payment method or ship out a fresh batch.